Innovation is considered part of the DNA of the Auto & General business and is evidenced within IT in two ways. The first is the recent awards won by the Hail Hero product which provides customers with early warning of possible hail storm activity. This product won the Australian Business Innovation and the Australian Insurance Innovation awards.

Through our retail brand Budget Direct we are at the forefront of mobile and tablet led technology and product delivery. We have already built a car insurance quick estimate product, specifically for tablets and smart phones and we will shortly launch the same technology for home insurance. The quick estimate quotes are based on a reduced question set and in the case of car insurance, the use of the car’s registration number to determine the specific vehicle for the quote. Our mobile technology is available to partners.

We have received the Australian Business Award for Most Innovative Product in 2014 for our Mobile Estimate.

In 2013 CANSTAR named Hail Hero as one of the top eight products showing innovation excellence in Australia.

Our Hail Hero product won the Australian Business Award for Most Innovative Product in 2012.